Naples 3 Seater Sofa In Grey

The Naples 3 Seater Sofa is upholstered in a soft chenille fabric, making it a comfortable and appealing seating option. The removable comfort cushions provide flexible support, allowing you to find your ideal level of comfort. Maintaining your sofa is simple with the added convenience of removable cushion covers.

FEATURES:

• Seat Cushions: Removable
• Back Type: Full Back
• Back Cushions: Removable
• Soft Chenille upholstery
• Removable Cushion Covers
• Removable Cushion Covers

Dimensions:

• Width: 216cm
  
• Depth: 103cm
  
• Height: 90cm
  
• Seat Height: 50cm
  
• Back Height: 45cm

We offer two types of delivery service:

Standard Delivery – FREE OF CHARGE – 5 to 10 days;

Express Delivery – 3 to 5 days at £35 (max. 4 items).  All additional items will be charged with £11/item.

Exclusions: Please note the delivery charges previously quoted will not cover areas in N. Ireland, Channel Islands, Scottish Highlands and some remote UK postcodes. We do offer delivery services in the above-mentioned areas, however there is a delivery surcharge applied based on the order. Please contact customer service team if you live in these areas before placing an order.

At Loft Home, customer satisfaction is important to us. Please read our return policy carefully before placing your order, as certain items have specific return conditions

Bespoke / Made-to-Order Items

Bespoke or made-to-order items are produced specifically for you and are subject to the following terms:

• Change of mind returns are not accepted for bespoke items
• Returns are only accepted in case of damage or manufacturing fault
• Any damage must be reported within 2 days of delivery
• Claims reported after this period may not be accepted

Damaged Items

If your item arrives damaged:

• Notify us within 48 hours (2 days) of receiving the delivery
• Please provide clear photographs of:
• The damaged item
• External and internal packaging
• Once verified, we will arrange a return or replacement as applicable

Return Window

• Eligible returns must be requested within 14 days of delivery
• Items must be:
• Unused
• In original condition
• In original packaging

Return Costs

• Return shipping costs are the responsibility of the customer
• Original delivery charges are non-refundable
• We recommend using a tracked and insured service for returns

Refund Process

• Refunds are processed after the returned item has been inspected
• Approved refunds will be issued to the original payment method
• Please allow 5–7 working days for the refund to reflect in your account

Legal Compliance

This policy complies with UK consumer law, including the Consumer Contracts Regulations and the Consumer Rights Act 2015, and does not affect your statutory rights.

For further guidance, we recommend contacting the Citizens Advice Bureau or Trading Standards.

We hope this policy clearly explains your rights when shopping with Loft Home. If you have any questions or need assistance, please don’t hesitate to contact our customer support team — we’re always here to help.

Thank you for choosing Loft Home.

Need Help?

For return requests or queries, please contact Loft Home Customer Support with your order number and details of the issue.