🚚 Delivery Information | Loft Home

At Loft Home, we aim to make your shopping experience as smooth and stress-free as possible. Below you’ll find everything you need to know about our delivery services, timelines, and what to expect once you place an order with us.

Delivery Options

We currently offer two delivery services to suit your needs:

Standard Delivery – FREE

  • Cost: Free of charge
  • Delivery Time: 5 to 10 working days
  • Ideal for customers who prefer a cost-effective delivery option

Express Delivery

  • Delivery Time: 3 to 5 working days
  • Cost: £35 (covers up to 4 items)
  • Additional Items: £11 per item

Express delivery is perfect if you need your furniture sooner.

Please note that the delivery charges listed above do not apply to the following areas:

  • Northern Ireland
  • Channel Islands
  • Scottish Highlands
  • Certain remote UK postcodes

We do offer delivery to these areas; however, a delivery surcharge may apply depending on the order and location.

👉 Important: If you live in any of the above areas, please contact our customer service team before placing your order so we can provide an accurate delivery quote.

  • Delivery times are estimated and may vary depending on product availability and location
  • Please ensure someone is available to receive the delivery
  • Failed or missed deliveries may incur additional charges

Standard delivery is doorstep delivery.

Some larger items may arrive flat-packed and require simple assembly.

If you have specific access restrictions (stairs, narrow hallways, lifts), please inform us before delivery so we can assist accordingly.

If no one is available to receive your order, a re-delivery charge may apply. We recommend contacting us as soon as possible if you need to rearrange your delivery date.

Your order is carefully checked before dispatch. However, if your item arrives damaged or incorrect:

  • Please contact us within 48 hours of delivery
  • Provide clear photos of the issue
  • Our team will arrange a replacement or resolution promptly

Your satisfaction is our priority.