Charcoal Pinstripe Wool Rug – Hand Tufted High-Low Sculpted Rug

Deep charcoal black with fine hand-carved pinstripe ridges created through a high-low pile technique. A sleek, tactile rug for contemporary living rooms and bedrooms.

Key Features

• Design: Sculpted pinstripe high-low pile
• Style: Contemporary, minimalist
• Hand tufted by skilled artisans
• Material: 100% wool pile
• Ideal for the living room, bedroom and home office
• Made to order in your chosen size
• Soft underfoot with a dense, durable pile

Sizes & Pricing

Available in 27 sizes, from 3 x 5 ft (91 x 152 cm) to 12 x 18 ft (366 x 549 cm). Select your size from the menu above and the price will update. Need a bespoke size? Contact us for a quote.

Delivery

Each rug is handmade to order. Please allow 2–3 weeks for delivery to UK addresses. You will receive tracking details once your rug has been dispatched.

Care

• Vacuum regularly without a beater bar or rotating brush
• Blot spills promptly with a clean, dry cloth – do not rub
• Professional rug cleaning is recommended for deep cleaning
• Rotate occasionally for even wear
• Use a non-slip rug underlay on hard floors

Please Note

As each rug is handmade, slight variations in size (up to ±3%), colour and texture are natural and part of its character. Colours may appear slightly different depending on your screen and room lighting.

We offer two types of delivery service:

Standard Delivery – FREE OF CHARGE – 5 to 10 days;

Express Delivery – 3 to 5 days at £35 (max. 4 items).  All additional items will be charged with £11/item.

Exclusions: Please note the delivery charges previously quoted will not cover areas in N. Ireland, Channel Islands, Scottish Highlands and some remote UK postcodes. We do offer delivery services in the above-mentioned areas, however there is a delivery surcharge applied based on the order. Please contact customer service team if you live in these areas before placing an order.

At Loft Home, customer satisfaction is important to us. Please read our return policy carefully before placing your order, as certain items have specific return conditions

Bespoke / Made-to-Order Items

Bespoke or made-to-order items are produced specifically for you and are subject to the following terms:

• Change of mind returns are not accepted for bespoke items
• Returns are only accepted in case of damage or manufacturing fault
• Any damage must be reported within 2 days of delivery
• Claims reported after this period may not be accepted

Damaged Items

If your item arrives damaged:

• Notify us within 48 hours (2 days) of receiving the delivery
• Please provide clear photographs of:
• The damaged item
• External and internal packaging
• Once verified, we will arrange a return or replacement as applicable

Return Window

• Eligible returns must be requested within 14 days of delivery
• Items must be:
• Unused
• In original condition
• In original packaging

Return Costs

• Return shipping costs are the responsibility of the customer
• Original delivery charges are non-refundable
• We recommend using a tracked and insured service for returns

Refund Process

• Refunds are processed after the returned item has been inspected
• Approved refunds will be issued to the original payment method
• Please allow 5–7 working days for the refund to reflect in your account

Legal Compliance

This policy complies with UK consumer law, including the Consumer Contracts Regulations and the Consumer Rights Act 2015, and does not affect your statutory rights.

For further guidance, we recommend contacting the Citizens Advice Bureau or Trading Standards.

We hope this policy clearly explains your rights when shopping with Loft Home. If you have any questions or need assistance, please don’t hesitate to contact our customer support team — we’re always here to help.

Thank you for choosing Loft Home.

Need Help?

For return requests or queries, please contact Loft Home Customer Support with your order number and details of the issue.